FAQ's

General FAQ’s

Q:  How do I make an appointment?

A:  Call our office at (719) 401-1851 to schedule an appointment. We would love to help you.

Q:  How do I pay?

A:  Most insurance companies pay for therapy.  We will help you enroll with our biller for any payments that may be required, such as deductibles, copays or co-insurance. For those people who don’t have insurance or wish not to use their insurance, we accept cash/check/credit card payment as well. We can also work with a biller who assists in helping those who are out of our network.

Q:  Do you accept insurance?

A:  We are currently in network with Aetna, Anthem Blue Cross/Blue Shield, Cigna, Optum Behavioral Health (United Healthcare), Oscar Health and Oxford.

Q:  Can you help me file my insurance?

A:  We bill all in network insurance companies directly.  For out of network insurance companies, the client must pay up front for our services. We can provide the client a superbill for our services that they can then submit to their insurance company for reimbursement. We always recommend that these clients contact their insurance companies to determine what services they will pay for prior to their first appointment.

Psychotherapy FAQ’s

Q: What is Psychotherapy?

A: Psychotherapy gives individuals, families, and children a safe place to explore and process emotions. Therapy can help when someone is experiencing interpersonal problems, communication conflicts, or maybe just feeling “down”. Therapy can focus on specific areas of concern or be broadened to fit the need of the individual or family. 

Many therapists use different styles of therapy in order to fit the need of the client(s). Each therapist is equipped with a background of various experiences that allow them to address an individual/family’s needs. It is important to find a therapist that you feel you fit with. 

Q: What do therapy sessions look like?

A: Since every person and family is different sessions can be variable depending on the topics and situations. In general, a person can expect to discuss current stressors, life situations, history relevant to your concerns, and progress you have made. Your therapist will discuss their recommendations as to what they believe will most benefit you, to which you both will agree on a treatment plan for therapy.

Q: How can therapy help me?

A: Therapy can help individuals and families to gain a better understanding of themselves or each other, manage anger or other intense emotions, learn new ways of coping, alter behavioral patterns, learn and practice skills to improve relationships, develop/increase self-esteem and empowerment, and work through traumatic experiences.

Q: How long do therapy sessions last?

A: Each session is typically 45 minutes – 60 minutes. There can be exceptions based on an individual or family’s need.

Q: How regularly are sessions scheduled?

A: Sessions are usually scheduled once a week or once every other week in order to maintain therapeutic relationship and progress. A client can be moved to “maintenance therapy” (once a month) once they have accomplished most of their therapeutic goals and both the client and their therapist are in agreement.